Shipping and Returns

Shipping and Returns

DELIVERIES WITHIN SOUTH AFRICA:

Deals 4 All Store offers four methods of delivery to you. When placing an order, you may choose delivery via:

  1. Courier; or
  2. Collection from a Pargo Pick-Up Point; or
  3. Dealz-4-All  Store - Driver delivery 
  4. Collection from our pick up point - with prior arrangement - 95 Edward Street, Windsor Park, 7570.
The shipping cost is indicated on the checkout page before purchase. For courier delivery, the cost is generally R105. Pargo delivery is R85. Delivery via our Dealz-4-All  Store van (See Areas Below) is R50 and a cash on delivery option is available. Collection from our Windsor Park branch is free. Orders of R1 200 and above will be delivered for free - though there are exceptions to this e.g. if the order contains one or more of a few selected large, bulky items. When the order contains any of these items, no free shipping will be granted, and Pargo will not be an option. The fee will then generally be R250. This applies mainly to our larger items. For exceptionally large parcels or exceptionally remote locations, we will quote on a case by case basis. Where Dealz-4-All  Store accepts your order, Dealz-4-All  Store will deliver the Goods to you as soon as reasonably possible, but no later than a maximum of 14 days from receiving your payment (“Delivery Period”). However, parcels will generally be sent out within 2-3 working days of your payment being made. It then generally takes about 1-7 working days for the parcel to reach you (or your Pargo Pick-Up Point, if you have selected Pargo as your delivery option). Timelines depend on your location. 

We will notify you if we are unable to deliver within the Delivery Period. 

Dealz4All Store Delivery Areas:

  • Cape Town CBD
  • Cape Town Northern Suburbs
  • Cape Town Southern Suburbs
  • Cape Town Western Seaboard
  • Mitchell's Plain
  • Blue Downs / Eerste River
  • Strand / Somerset West / Gordon's Bay
  • Stellenbosch
  • Paarl / Wellington

DELIVERIES OUTSIDE OF SOUTH AFRICA:

If you would like delivery outside of South Africa, it's unlikely that we would be able to assist with courier arrangements, but we would be happy to prepare your purchase for collection by your own courier or shipping company.

For more information, please contact us.

UNDELIVERED PACKAGES:

1. Incorrect delivery address provided by customer

Dealz-4-All  Store will not be held responsible should parcels be signed for and collected at the delivery address provided.

If the parcel is returned to Dealz-4-All Store   we will then contact you to reschedule the shipping. Please note that you will need to pay the delivery fee again before the parcel is re-shipped to you. Therefore, it is essential that you ensure that the correct shipping address is provided.

2. Customer does not collect the parcel from their Pargo Pick-Up Point within the period required - 8 calendar days.

Should you not collect your parcel from the Pargo Pick-Up Point within 8 calendar days of the notification that it is ready for collection, Pargo will return the parcel to  Dealz-4-All Store. We will then contact you to reschedule shipping. Please note that you will need to pay the delivery fee again before the parcel is re-shipped to you.

RETURNS: 
Dealz-4-All Store will accept the following returns:

1. If the product shipped has a defect or a manufacturing problem.

2. If an incorrect item was shipped.

Should you have a valid reason to return the product, please notify Dealz-4-All Store within 3 days of the product being received.

Notification after 3 days will result in the return not being authorised by Dealz-4-All Store.

Please be sure to read the product specifications before placing an order as Dealz-4-All Store will not accept the return of an undesired item ordered.

RETURN PROCEDURE: 
1. Contact Dealz-4-All Store by e-mail (info@dealz4allstore.com / dealz4all2009@gmail.com) about the problem encountered.

Dealz-4-All Store requires the following conditions:

A legitimate invoice or proof of purchase (order number/transaction number) is required to prove the purchase. 
The item is still in its original packaging and has not been used. 
Should you return an item that is faulty or has a manufacturing fault, the following conditions prevail:

A legitimate invoice or proof of purchase (order number/transaction number) is required to prove the purchase 
1. The item has not been abused and instructions as to its use have been adhered to. 
In cases of uncertainty as to the reason for the fault or damage, the item needs to be sent back to the supplier for consideration to prove the fault or damage. 
2. If Dealz-4-All Store authorizes the return, the product must be shipped back to Dealz-4-All Store, in the original condition, within 3 days, to our pick up point at 95 Edward Street, Windsor Park, 7570.

3. Once the return has been received by Dealz-4-All Store, you will either be refunded or a replacement item will be shipped. This will depend on what is agreed between Dealz-4-All Store and you.